Wipro Walk-in Drive – Communication Coach / Voice & Accent Trainer | Gurugram
Wipro, a leading global IT and business process management company, is hiring Communication Coaches / Voice & Accent Trainers for its Gurugram office. If you have 3-5 years of experience in training and coaching within a corporate or BPO environment, this is an excellent opportunity to advance your career!
Walk-in Interview Details
📅 Date: 10th February 2025 (Monday)
⏰ Time: 10:30 AM – 1:30 PM
📍 Venue:
Wipro Ltd.
Building 2, Candor Techspace, IT/ITES, SEZ,
Tikri, Sector-48, Gurgaon – 122001
📞 Contact Person: Priyanka Tawar
Job Role: Communication Coach / Voice & Accent Trainer
🔹 Key Responsibilities:
✔ Conduct voice & accent training, soft skills enhancement, and process knowledge transfer.
✔ Participate in knowledge acquisition (KA) and knowledge transfer (KT) activities with stakeholders.
✔ Structure onboarding training programs, including pre-process & customer interaction training.
✔ Deliver new hire, refresher, and remedial training for employees.
✔ Support on-the-job training (OJT) and go-live coaching for new hires.
✔ Maintain trainee data, training reports, and compliance records.
✔ Collaborate with operations to analyze performance gaps and provide coaching.
✔ Develop and customize training content for delivery.
✔ Ensure adherence to training standardization guidelines.
Eligibility Criteria
✔ Education: Any Graduate.
✔ Experience: 3 – 5 years in voice & accent training or communication coaching.
✔ Skills Required:
- Strong knowledge of communication coaching methodologies.
- Excellent English communication and interpersonal skills.
- Ability to assess staff training needs and improve performance.
- Innovative thinking & passion for continuous learning.
- Familiarity with BPO training & customer success processes.
Job Details
- Industry: BPM / BPO
- Department: Customer Success, Service & Operations
- Employment Type: Full-Time, Permanent
- Work Mode: Work from Office (Gurugram)
Why Join Wipro?
✅ Work with a globally recognized IT & BPM company.
✅ Opportunity to train and coach professionals in a dynamic environment.
✅ Competitive salary and career advancement opportunities.
Documents to Carry
📄 Updated Resume
📄 Government ID Proof (Aadhar/PAN Card/Passport)
📄 Educational Certificates
📄 Experience Certificates (if applicable)
🚀 Take the next step in your training career with Wipro! Walk in with your resume & training expertise and grab this exciting opportunity.
For more details, contact Priyanka Tawar at Wipro.
