Tech Mahindra is an Indian multinational information technology services and consulting company. Part of the Mahindra Group, the company is headquartered in Pune and has its registered office in Mumbai. Tech Mahindra is a US$6.0 billion company with over 158,000 employees across 90 countries
Tech Mahindra Walk In
- Qualification: Any Graduate
- Experience : 01-05+years
- Role: Service Desk (Technical Support || International voice)
- Job Location:Hyderabad,Telangana( Bahadurpally )
- No. of Openings: 30
Time and Venue:
1st April – 4th April , 11.00 AM – 2.00 PM
WEBSurvey No. 62/1A, Part B, Tech Mahindra Technology Centre, Special Economic Zone, Dundigal Municipality, Bahadurpally , District : Medchal -Malkajgiri, Hyderabad – 500043 (Telangana)
Contact – Sanjana
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Job description:
Responsibilities
- Responsible for responding to customer requests, including but not limited to, answering calls via phone and providing after hours on call support for troubleshooting technical issues.
- Support end-user devices/peripherals, including but not limited to computer hardware, operating systems, communications, software applications, data processing and security.
- Support activities include supporting end-users accepting IT break-fix requests from customers across multiple entry points, providing IT break/fix issue resolution or escalation of the issue to the appropriate team.
- Communication issues between paint dispensers and the PC
- Color match machines in the Paint department are having calibration issues.
- PC losing network connectivity.
- Issues within selling tools and software.
- Aware of PC/Laptop troubleshooting Both Hardware & Software.
- Knowledge of networking and support.
- Additional knowledge on Thermal printers or Spectrometers will be advantageous.
Qualifications
- Experience Min. 6 Months to 1 Year (Mandatory) and 1 to 5 Years (Preferred) into International Voice Technical Support
- Should have Excellent Communication Skills with Good Technical Knowledge
- Only Immediate joiners are preferred (Notice period not accepted)
- Work from Office/ Rotational Shift/off/ Both side Transportation Provided
Please Mention HR Sanjana on the top of your Resume
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