SpiceJet Walk In For Freshers & Experience On 14th March-Any Graduate Can Attend

SpiceJet is an Indian budget airline headquartered in Gurgaon, Haryana. It is the second largest airline in India by number of domestic passengers carried, with a market share of 13.6% as of March 2019

SpiceJet Walk In 

Job description:

SpiceJet invites energetic and enthusiastic candidates to join them for the position of Executive /Senior Executive in our Customer Experience Department on Tuesday, 14th March ’23, from 9:30 A.M. to 11:00 A.M.

Designation : Executive /Senior Executive

Department: Customer Experience

Educational Qualification: Graduates (Any stream) Only

Experience Required: Min. 6 months in a similar role (Freshers May also apply).

Job Location: Gurgaon

Job Description :

• Proactively attend to all the queries, complaints, and requests across the company’s Email.
• Raise issues to the concerned teams and follow up for resolutions
• Proactively and continuously keep the customer and stakeholders informed about the status of the problem
• High level of individual discretion to ensure customer satisfaction and business success
• Build credibility with customers by empathizing with their problems in words, proactively understand their needs, and responding promptly
• Accurately document all customer issues via emails and customer support tools, adhere to the process, and follow up timely
• Highlight the noise in the social space to the key stakeholders within the organization and ensure speedy resolutions

Required Skills :

• Good command over English Language, ability to effectively communicate information in written format
• Customer service experience of at least one year
• Should be smart, witty, and innovative writing skills
• Willing to work in shift 24*7 shift.

Eligibility Criteria: 18 -27 yrs

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