Walk-In Drive at HDFC Bank: Sales Officer Role in Virtual Care Division| Looking for an exciting opportunity to start or grow your career in banking? HDFC Bank, one of India’s leading financial institutions, is hiring Sales Officers for its Virtual Care Division in Pune.
Walk-In Interview Details
- Date: 9th December 2024
- Time: 10:00 AM to 1:00 PM
- Venue:
4th Floor, HDFC Bank,
Bund Garden, Near Wadia College,
Pune - Contact Person: Mr. Sagar Sonawane
About the Role
The Sales Officer position involves engaging with customers, handling inquiries, resolving complaints, and ensuring excellent customer service while adhering to banking policies and processes.
Responsibilities
- Deliver consistent service to enhance customer experience.
- Handle inbound calls related to products like credit cards, loans, deposits, mutual funds, and more.
- Resolve customer queries on billing, payments, charges, and transactions within defined TATs.
- Process customer requests like PIN reissuance, funds transfer, and FD advice.
- Ensure compliance with audit standards and maintain accurate data logs.
- Achieve quality benchmarks in first-call resolution and call handling time.
Key Skills Required
- Strong communication skills
- Proactive and customer-focused approach
- Team spirit and interpersonal skills
- Knowledge of banking products and processes
Eligibility Criteria
- Education: Any Graduate
- Experience:
- 0-1 year (preferably in banking)
- Shift: Adherence to schedules and operational standards required
Documents to Carry
- Updated Resume
- Government-issued ID proof
- Educational and Experience Certificates
How to Apply
Walk in for the interview at the venue mentioned above, or contact Mr. Sagar Sonawane for more details. Seize this opportunity to kickstart your career with HDFC Bank’s Virtual Care Division.
