HCL Technologies Limited, d/b/a HCLTech, is an Indian multinational information technology services and consulting company headquartered in Noida. It emerged as an independent company in 1991 when HCL entered into the software services business. The company has offices in 52 countries and over 210,966 employees.
HCL Technologies Walk-in Interview
- Qualification: Any Graduate, Any Postgraduate
- Experience : 00-03+years
- Role: Service desk
- Job Location: Lucknow
Time and Venue:
20th March , 10.00 AM – 1.00 PM
Gate No. 1, SDC 02 Building, Chak Gajaria Farms, Sultanpur Road, Lucknow.
- Provide hardware, software or network problem resolutions via telephone, e-mail or chat for HCLTechs global customers.
- Extend L1/L2 support through ITIL processes.
- Work on ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center, etc.
- Maintain ownership of incidents, ensure status update, and offer resolution according to SLAs.
- Should have excellent English verbal and written communication skills.
- Should be comfortable with rotational 24/7 shift timing.
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