📢 HCLTech MEGA Walk-In Drive – Freshers (CSR) Role
HCLTech is conducting a MEGA Walk-In Drive for Freshers to hire Customer Service Representatives (CSR). This is a Non-Tech Role exclusively for Non-BTech Graduates who are looking to start their careers in customer service.
📅 Walk-In Interview Details
📆 Date: 21st March 2025 (Friday)
⏰ Time: 9:30 AM – 5:30 PM (Entry between 11:00 AM – 4:00 PM)
📍 Venue:
Village Kanjehara Chack Gajaria Farms, Sultanpur Road, Mastemau, Lucknow, Uttar Pradesh 226002, India.
🚪 Entry From: Gate 1, SDC1 Building, Ground Floor
📞 Contact Person: Arpana Singh
💼 Job Role: Customer Service Representative (CSR)
✔ Industry: IT Services & Consulting
✔ Department: Customer Success, Service & Operations
✔ Employment Type: Full-Time, Permanent
✔ Shift: Night Shift
✔ Experience Required: Fresher (0 years)
✔ Education: Any Graduate (Non-BTech only)
🔹 Job Responsibilities
✅ Customer Service: Provide exceptional service through email, chat, and social media.
✅ Query Resolution: Address and resolve customer inquiries efficiently.
✅ Collaboration: Work with team members to achieve department goals.
✅ Record Maintenance: Maintain customer interaction records using CRM software.
✅ Preferred Candidate Profile
✔ Freshers Only (0 years experience)
✔ Non-BTech Graduates (Only Passed-Out Candidates)
✔ Excellent Communication Skills (English)
✔ Willing to Work in Night Shifts
✔ Basic Knowledge of Customer Handling & CRM Software is a Plus
🎁 Perks & Benefits
⭐ Great Career Growth Opportunities
⭐ Full-Time Permanent Role
⭐ Work in a Leading IT Services Company
📜 How to Apply?
📌 Interested candidates can walk in directly at the HCL Campus with a photocopy of their updated CV.
📢 Don’t miss this chance to kickstart your career at HCLTech!
Would you like help with resume formatting or interview preparation? 😊
