HCLTech Walk-in Drive for Freshers – Customer Service Representative (CSR) | Lucknow
HCLTech, a global IT leader, is hiring freshers for the Customer Service Representative (CSR) role. If you are looking to start your career in customer support, this is a great opportunity to join a reputed MNC!
Walk-in Interview Details
📅 Date: 6th February 2025 (Thursday)
⏰ Time: 11:00 AM – 4:00 PM
📍 Venue:
HCLTech Campus
Village Kanjehara Chack Gajaria Farms, Sultanpur Road, Mastemau, Lucknow, Uttar Pradesh 226002
➡ Entry from Gate 1 – SDC1 Building, Ground Floor
📞 Contact Person: Arpana Singh
Job Role: Customer Service Representative (CSR)
🔹 Key Responsibilities:
✔ Provide exceptional customer service via email, chat, and social media.
✔ Address customer inquiries, resolve issues, and offer solutions effectively.
✔ Maintain accurate customer records using CRM software.
✔ Work collaboratively with the team to achieve customer satisfaction goals.
Eligibility Criteria
✔ Education: Any Graduate (Freshers Welcome)
✔ Experience: 0 years (Freshers only)
✔ Skills Required:
- Excellent communication skills (verbal & written).
- Customer-focused approach with strong problem-solving abilities.
- Basic knowledge of CRM software is a plus.
✔ Shift Timing: Night Shift
✔ Work Mode: Work from Office (Lucknow)
Job Details
- Industry: IT Services & Consulting
- Department: Customer Success, Service & Operations
- Employment Type: Full-Time, Permanent
- Salary: Not Disclosed
Why Join HCLTech?
✅ Work with a globally recognized IT company.
✅ Competitive salary and employee benefits.
✅ Career growth opportunities in the customer support domain.
Documents to Carry
📄 Updated Resume (Photocopy)
📄 Government ID Proof (Aadhar/PAN Card/Passport)
📄 Educational Certificates (if applicable)
🚀 Start your career with HCLTech! Walk in with your resume and grab this exciting opportunity.
For more details, reach out to Arpana Singh at HCLTech.
