Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and industry expertise to deliver disruptive business outcomes – an approach we call Lean DigitalSM
Genpact Mega Walk-In Drive
- Experience: 00-02+Years
- Qualification: Any Graduate
- Job Location: Hyderabad
- Role : Process Associate, OTC
- No.of Openings: 01
Time and Venue
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Job description
In this role you are expected to be an independent worker who demonstrates ownership of responsibilities, self-reliance, resourcefulness, and a proactive approach to perform efficient and accurate processing of customer orders from order entry/capture to payment. This includes a variety of tasks, such as order entry, order validation, shipment document creation, invoicing, and cash application. The ideal candidate will have strong analytical and problem-solving skills and excellent customer service and communication skills.
Responsibilities: Follow established policies & procedures as laid out in SOPs and other relevant process documents.
- Willing to work in US shifts and follow US calendar for Holidays.
- Areas of operation –
- Deductions management (Claims / Dispute)
- Contract management
- Order entry & exception management
Minimum Qualification:
- Bachelor or Graduate degree (Only non technical graduates are eligible)
- Relevant years of experience in Order to Cash
- Strong analytical and problem-solving skills
- Excellent communication skills
- Must be self-reliant, resourceful, and proactive in approaching tasks.
- Strong analytical skills and ability to work with complex data.
- Excellent attention to detail and problem-solving abilities
Preferred Qualifications/ Skills
- Finance & Accounting experience / OTC ( if any )
- Strong communication skills
- Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines.
- Strong interpersonal skills, with the ability to work in a team environment.
- Ability to multi-task and prioritize items with specific time constraints.
- Client-focused mindset with proven ability to respond quickly to internal and external client requests.
- Knowledge of all Order-to-cash processes in the CPG or retail industry.
Desirable Skills:
- Proficient in Microsoft Office – Excel, PowerPoint, and Word.
- Exposure to ERP systems (SAP)
Note: Please carry below documents with you:
1. 3 copies of updates resume
2. 3 Passport size photographs
3. Original Aadhar card
4. 2 copies of Aadhar card
5. Payslip (if applicable
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