💬 Mega Walk-In Drive | Chat Process (English) | Genpact – Hyderabad 💼✨
Are you a fresher looking for a career in customer support? This is your chance to join Genpact, a global leader in digital operations and customer service! 🚀
📅 Walk-In Date: 22nd February 2025 (Saturday)
⏰ Time: 11:00 AM – 1:00 PM
📍 Venue: Genpact, 14-45 IDA Uppal, NGRI, Habsiguda, Hyderabad, Telangana 500039
Why Join Genpact?
✔ Work for a Fortune Global 500 partner 🌍
✔ Dynamic work environment with growth opportunities 📈
✔ Best-in-class training in chat-based customer service 🏆
✔ Permanent full-time role in a stable industry 💼
Role & Responsibilities:
🔹 Handle multiple customer chats (3+ simultaneously)
🔹 Provide accurate & timely responses to customer queries
🔹 Understand & apply client processes & policies
🔹 Use effective problem-solving to assist customers
🔹 Upsell & cross-sell relevant products when needed
🔹 Work closely with internal teams for issue resolution
🔹 Maintain high-quality written communication
Who Can Apply?
✅ Education: Any Graduate (except Law)
✅ Experience: Freshers only (No undergraduates or postgraduates)
✅ Skills Required:
- Strong written & verbal communication in English
- Tech-savvy (knowledge of appliances like mobiles, laptops, TVs, home appliances, etc.)
- Analytical & customer-centric approach
✅ Work Location: Hyderabad (Work from Office)
✅ Shifts: Flexible with any shift
What to Bring?
📄 3 Copies of Updated Resume
📷 3 Passport Size Photos
🆔 Original Aadhar Card + 2 Xerox Copies
🚨 Important: Genpact never charges fees for job applications. Beware of fraudulent job scams.
📩 Tag your friends & share this opportunity!
