Amazon.com strives to be Earth’s most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want – low prices, vast selection, and convenience – Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon’s evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company’s DNA. The world’s brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
Amazon Walk In
- Qualification:Any Graduate
- Experience : 03-08+years
- Role: AI CONTENT EXPERT
- Job Location:Chennai
- No. Openings: 50
- Salary:₹ 13-14 Lacs P.A.
Time and Venue
Job description:
Key job responsibilitiesAs an AI Content Expert, you will be responsible for generating multi turn demonstrations to train LLMs. The tasks will be complex in nature and will require you to make informed and high judgement decisions in each case. You will be working closely with scientists and teams across the company to review provided guidelines, suggest updates to those guidelines, and engage in ongoing conversations regarding the quality of data, while adhering to Amazon’s responsible AI guidelines and fostering trust. You will also be a part of other initiatives across process improvements, SOP and guidelines formulation, diving deep to provide data insights as and when required.
Your key responsibilities will include (but not limited to) the below:
• Work on complex processes and provide high quality data generations to customers.
• Operate with autonomy and maintain strict confidentiality as customer privacy is our biggest tenet
• Leverage and demonstrate expertise in a wide array of areas, such as (but not limited to) Computer Science, Literature, Music, Mathematics, Economics and Travel
• Perform audits and quality checks of tasks completed by other specialists, if required
• Identify issues and proactively reports operational challenges
• Analyze root causes, identify error patterns, and propose solutions to enhance the quality of labeling tasks and their outputs.
• Create, update and follow SOP/flow of processes
• Identify process improvement opportunities (enhancements and pain points) at process/ function level
• Demonstrate the ability to handle small to medium scale process improvement projects
• Communicate to cross-company stakeholders on an ongoing basis to review a constantly evolving set of guidelines data and resolves emergent issues with minimal guidance
• Contribute in mentoring / training junior data associates on an ongoing basis
• Troubleshoot issues related to process and conduct root cause analysis if required
• Serve as a subject matter expert for Machine Learning (ML) data workflows, demonstrating proficiency in researching, generating factually and grammatically accurate responses, ranking responses, creating grammatically correct text, and annotating images and videos.
• Capable of making sound judgments and logical decisions when faced with ambiguous or incomplete information while performing tasks.
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