Wipro Hiring for UK HR Voice Process – Immediate Joiners| Wipro, a global leader in IT and consulting, is conducting a walk-in drive for its UK HR Voice Process. This is an excellent opportunity for candidates with international voice process experience to join a reputable organization.
Event Details
Date: 30th January 2025
Time: 12:00 PM – 1:30 PM
Venue:
Raheja Mind Space, East Tower No. 7, Opp. Airoli Railway Station, Airoli, Navi Mumbai
Role Overview
Position: Associate – UK HR Operations (Voice Process)
Department: Customer Success, Service & Operations
Industry Type: BPM/BPO
Employment Type: Full-Time, Permanent
Key Responsibilities:
- Handle client queries via telephone and email with professionalism.
- Record, track, and document queries, ensuring successful resolution.
- Learn product details to facilitate better troubleshooting and client interaction.
- Follow standard operating procedures to resolve queries within SLA timelines.
- Maintain logs and records per standard guidelines.
Eligibility Criteria
Educational Qualifications:
- Any graduate: B.A, B.Com, B.Sc (Non-Technical), B.Tech/B.E.
- Postgraduates: M.A, M.Com, MBA (part-time included), PGDM in any specialization.
Experience:
- 9-48 months of experience in international voice processes.
Skills:
- Excellent verbal and written communication skills.
- Customer service and troubleshooting expertise.
Additional Requirements:
- Must possess Voter ID or Passport.
- Candidates must carry a hard copy of their resume and original ID (Aadhaar & PAN).
Working Conditions
- Shift: Afternoon shift (5 working days, Saturday & Sunday off).
- Transport: One-way transport provided.
Women candidates are preferred for this role.
Don’t miss this opportunity! Prepare your documents and walk in for an interview at the venue.
For more details about Wipro, visit: Wipro Official Website
