Wipro Limited is an Indian multinational corporation that provides information technology, consulting and business process services. Thierry Delaporte is serving as CEO and managing director of Wipro since July 2020.
Wipro Freshers Walk-In drive on 10th June
- Role:Processor (Back End Operations)
- Job Location: Noida
- No. of Openings: 30
- Qualification :Any Graduate
- Experience: 00-05+years
Related Jobs: Aurobindo – Walk-In Interviews on 09th June’ 2024 for B.Sc / B.Pharm / M.Pharm / Diploma / ITI.
Job description:
Experience : 0- 5 years work experience in back office/BPO/Customer Service or similar transaction processing.
Shift Timing : 5.30 pm to 3.00 am IST (Only fixed shift /Mon-Fri) Work from Office on Day 2 Onwards.
Location should be in hiring zone .
Service Agreement: Yes (12months)-penalty -75000.
Education : Only arts and Science except computer bases graduates.
Mention Himanshi on top of your Resume .
NO BE/BTECH will be eligible for this hiring & we will not consider their application
Job Role & Responsibilities:
- The Processor (Team Member) is responsible for developing superior understanding of client plan provisions, identify opportunities for knowledge enhancement and deliver to high standards of quality and timeliness.
- Consulting Skills, Client Knowledge And Client Service:
- Prioritizes work as required in order to effectively respond to client needs
- Demonstrates sound understanding of client plan provisions by asking questions and responding to client needs in a timely fashion
- Ensures knowledge of client plan provisions and supporting documentation is current and updated
- Follows all predefined procedures, adheres to all the process guidelines and ensures that performance parameters are met and/ or exceeded against SLA targets
- Participates & contributes in daily huddles and status meetings
- Ensures on-time and accurate delivery of all tasks as per Service Level Agreements
- Adaptability and Flexibility, Coaching and Recognition, Cross-cultural Competence
- Delivers on new/ adhoc tasks in order to meet client/ internal goals promptly
- Seeks and accepts feedback from coaches & mentors to enhance knowledge and capabilities
- Creates/ updates SOP where and when required . Work with other supporting groups to enhance procedures and eliminate wastage.
Communication and Excellence:
- Excellent communication skills (Oral, written and listening ability).
- Shares information and write and speak concisely
- Excellent understanding of the organization’s goals and objectives.
- Takes ownership and responsibility for work assigned.
- Highly Self Motivated and a team Player
Interview rounds:
- HR Connect
- Online Assessment ( Gate Assessment )
- Managerial Round.
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