HDFC Bank – Walk-In Drive for Virtual Care Officer (Customer Care) | Delhi (Rohini)
Company Overview
HDFC Bank is one of India’s leading private sector banks, known for its strong customer-centric approach, digital banking solutions, and stable career opportunities. HDFC Bank offers a professional work environment with continuous learning and growth in the banking and customer service domain.
Job Details
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Position: Virtual Care Officer – Customer Care
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Role Type: Voice / Blended
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Industry: BPM / BPO (Banking Services)
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Department: Customer Success, Service & Operations
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Employment Type: Full-Time, Permanent
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Experience: 0 – 5 Years
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Job Location: Rohini Sector 10, Delhi (Delhi/NCR)
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Salary: Not Disclosed
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Openings: 10
Walk-In Interview Details
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Date: 31st December 2025
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Time: 10:30 AM – 2:00 PM
Venue:
HDFC Bank
8th Floor, Ambience Mall,
Sector 10, Rohini,
Delhi – NCR
Contact Person: Janit Arora
Roles & Responsibilities
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Handle Virtual / Customer Care interactions
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Provide services to HNI (High Net-Worth Individual) customers
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Relationship building for query resolution, sales & services
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Achieve assigned targets and service benchmarks
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Ensure strict adherence to KYC and banking guidelines
Eligibility Criteria
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Education: Any Graduate
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Experience in customer service or relationship management preferred
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Good communication and customer-handling skills
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Comfortable working in a voice/blended role
Key Skills
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Customer Relationship Management
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Communication & Interpersonal Skills
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Banking Products & Services
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Target Achievement
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KYC Compliance
Why Join HDFC Bank?
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Work with one of India’s most trusted banks
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Strong career growth & internal mobility
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Professional and customer-focused work culture
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Stable, long-term employment
Interested and eligible candidates can directly walk in on 31st December 2025 within the interview time slot.
