Tech Mahindra, a leading global IT services and digital transformation company, is conducting a Mega Walk-In Drive in Noida (Sector 62) for the role of Customer Support Executive (Voice Process). This opportunity is open to freshers as well as experienced candidates who have good English communication skills and are eager to build a stable career in the customer support / BPO domain with a reputed MNC.
Job Details at a Glance
-
Job Title: Customer Support Executive (Voice Process)
-
Experience: 0 – 5 Years (Freshers welcome)
-
Salary: ₹50,000 – ₹2.5 LPA (based on interview & experience)
-
Job Location: Noida, Delhi NCR (Work From Office)
-
Employment Type: Full Time, Permanent
-
Industry: IT Services & Consulting
-
Department: Customer Success, Service & Operations
-
Role Category: Voice / Blended
-
Openings: 200
Walk-In Interview Details
-
Interview Dates: 3rd February – 14th February 2026
-
Interview Time: 10:00 AM – 4:00 PM
-
Interview Venue:
Tech Mahindra – Tower A, First Floor (A8)
Knowledge Boulevard, Sector 62,
Near IMS College, Noida, Uttar Pradesh – 201301
(Near Noida Electronic City Metro Station – Blue Line)
About the Role
As a Customer Support Executive, you will be the first point of contact for customers, handling their queries and providing timely, accurate solutions. This role requires strong communication skills, customer empathy, and the ability to work in a fast-paced environment.
Key Responsibilities
-
Handle inbound and outbound customer calls professionally
-
Resolve customer queries, complaints, and issues with accuracy
-
Provide correct information about products and services
-
Maintain detailed and accurate records of customer interactions
-
Follow defined processes and quality standards
-
Work effectively in rotational shifts, including weekends
Skills & Qualifications
-
Excellent verbal communication skills in English
-
Strong listening and problem-solving abilities
-
Customer-centric attitude and positive approach
-
Ability to work in rotational shifts and fast-paced environments
Eligibility Criteria
-
Minimum Qualification: 12th Pass
-
Graduates from any discipline can apply
-
Freshers & experienced candidates both eligible
-
Immediate joiners preferred
Work Details
-
Work Mode: Work From Office
-
Working Days: 5 days working
-
Week Off: 2 rotational offs
-
Shift Type: Rotational shifts
Contact Details
-
HR Contact: Diksha Ale – 📞 9821097092
-
Sanchita Maity: 📞 9155093377 (Call / WhatsApp Resume)
-
Isha Gupta: 📞 8433098663 (Call / WhatsApp Resume)
Why Join Tech Mahindra?
-
Opportunity to work with a global MNC brand
-
Smooth and quick interview process
-
Great entry-level opportunity for freshers
-
Career growth in customer support & operations
Join our What’s Groups for Daily Updates – Click Here
Join Telegram – Click Here
