Infosys is a global leader in next-generation digital services and consulting. Over 300,000 of our people work to amplify human potential and create the next opportunity for people, businesses and communities. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, in more than 50 countries,
Infosys Walk In
- Qualification: B.Sc./BCS/BCA/B.tech/BE – Computer Science
- Experience : 02-04+years
- Role:Technical support voice process
- Job Location:Pune,Maharashtra
- No.of Openings: 01
Time and Venue:
28 March , 10.00 AM – 12.30 PM
Phase 1 Rajiv Gandhi Infotech Park, Building B1, Ground Floor, Hinjewadi, Pune, Maharashtra- 411057
Related Jobs: TCS – Walk-In Drive for FRESHERS on 28th Mar’ 2024
Job description:
Things to remember while entering the campus
- Keep your double dose vaccination certificate handy while entering campus. There will be random checks at the gate by the Security team
- Would need to produce valid negative RT-PCR report (72 hours) in case of single vaccination or if they have travelled between states despite being dual vaccinated
- Please wear masks, & follow Covid protocols.
Documents to Carry::
- Carry a print out your updated resume;
- Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
- All original education documents needs to be available for verification.(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)
Please find below Job Description for your reference:
- Excellent communication skills
- Work experience on exchange online protection and O365 admin center is mandatory.
- Experience on Service now or Remedy or Control M or similar ticketing tool with knowledge of ticket priority, severity.
- Knowledge on Service requests and incidents and should be able to communicate the difference between Service Requests and Incidents.
- Knowledge of Incident Management lifecycle.
- Aware of current role SLA and Metrics handled.
- Talents should be based out of Hyderabad
- Work from Office is mandatory, No option of hybrid and WFH.
- 24*7 Shifts are mandatory.
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