Infosys BPM is conducting a Walk-In Interview for the position of Senior Process Executive (International Voice Process).
📍 Job Location: Bengaluru
💼 Experience Required: 1-3 Years
🏢 Employment Type: Full-Time
Interview Details:
- 📅 Date: 26th November 2024
- 🕘 Time: 10:00 AM – 1:00 PM
- 📍 Venue:
Infosys STP, Office No. 5,6-963/2, Madhava Reddy Colony,
ISB Road, Gachibowli, Hyderabad, 500032.
Landmark: Building No. 4, 1st Floor, Aryabhata Conference Room
Contact Person: Srishti
Key Responsibilities:
- Deliver exceptional customer service through effective listening and problem-solving.
- Handle customer queries with empathy and professionalism.
- Adapt to dynamic schedules and work in a 24×7 voice process.
- Ensure adherence to client-specific training and process standards.
- Work independently with minimal supervision while maintaining high-quality standards.
Eligibility Criteria:
- Education: Full-time graduates with all certificates (10th, 12th, and Graduation).
- Experience: Minimum of 1 year in an international voice process.
- Skills Required:
- Excellent verbal and written communication.
- Flexibility to work in rotational shifts.
- Familiarity with voice processes.
Documents to Carry for the Interview:
- Updated Resume (Printed).
- Original Photo ID Proof (PAN Card/Driving License/Voter ID/Passport – any two).
- Original and photocopies of education certificates:
- 10th, 12th, Graduation (semester-wise marksheets, provisional & original degrees).
Important Notes:
- Laptops and cameras are NOT allowed at the venue due to security restrictions.
- An original government ID is mandatory for security clearance.
About Infosys BPM:
Infosys BPM, a leader in business process management, offers a thriving environment for professionals to excel and grow. The company values diversity and promotes inclusivity in the workplace.