Infosys BPM Walk-in on 26th & 27th April 2023 – Any Graduate / Any Postgraduate can Attend

Infosys BPM is the business-critical technology partner for the worlds most successful organizations. As a global leader in Business Transformation, Infosys provides strategic business consulting, technology, engineering and outsourcing services to help clients leverage technology and create impactful and measurable business value for every IT investment

Infosys BPM Walk In

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Job description:

We are hiring for Service Desk process, please walk-in for interview on 26th & 27th April’23 at JP Nagar, Bangalore

Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application.

https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODirect-121907

Interview details:

Interview Date: 26th & 27th April’23

Interview Time: 10 AM till 1 PM

Interview Venue:

Bangalore JP Nagar office Venue:

Infosys BPM Limited., #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road,

Sarakki, 1st Phase J P Nagar, Bengaluru, Karnataka – 560078

Landmark: Near Sindoor Convention

Things to remember while entering the campus:

• Keep your double dose vaccination certificate handy while entering campus. There will be random checks at the gate by the Security team
• would need to produce valid negative RT-PCR report (72 hours) in case of single vaccination or if they have travelled between states despite being dual vaccinated
• Please wear masks, & follow Covid protocols
• Please carry Headset/Earphone
• No person apart from candidate will be allowed to the interview venue

Documents to Carry:

• Carry 2 Copies of printout your updated resume
• Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
• All original education documents need to be available for verification. (10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)

Please find below Job Description:

Title :: Service desk

Job Location: Pune and Bangalore

Education: Any Fulltime Graduate

Experience : 1 to 4 years

Job Description::

• Graduation with 15year full time education is mandatory, candidate need to have degree completion certificate with complete mark sheets. No undergraduates
• For above 2 years of experienced candidates- Mandatory to have computer science degree along with voice/chat/mail blended service desk
• Excellent communication skills CEFR :: B1, C1, C2
• Work experience on Service Desk with good knowledge on VPN, O365, remote support, active directory, troubleshooting printer issues, Bit locker, MS teams, BSOD, driver installation, Printer and WIFI trouble shooting
• Experience on Service now, Remedy, Control M or similar ticketing tool with knowledge of 0ticket priority, severity
• Knowledge on Service requests and incidents and should be able to communicate difference between Service Requests and Incident
• Knowledge of Incident Management lifecycle
• Aware of current role SLA and Metrics handled
• Work from Office is mandatory, No option of hybrid and WFH
• 24*7 Shifts is mandatory

Pointers to note:

• Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions
• Original Government ID card is must for Security Clearance

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