Infosys BPM – Walk-In Interviews for Process Specialist Roles | Digital Business | Bengaluru
About the Opportunity
Infosys BPM is conducting walk-in interviews for Process Specialist positions under its Digital Business operations. The company is looking for experienced professionals with strong expertise in CRM, Email Marketing, SEO, Online Merchandising and Campaign Reporting. This walk-in drive is ideal for candidates seeking to build a career in digital operations within an established global organization. Eligible candidates are invited to attend the interview as per the schedule provided.
Interview and Job Location
The interview will take place at JP Nagar, Bengaluru, while the work location for selected candidates will be Electronic City, Bengaluru. This is a work-from-office opportunity. Applicants should have one to six years of experience and must hold a full-time graduation degree.
Walk-In Interview Details
The interview will be held on 19th December 2025.
The interview timing is from 10:00 AM to 1:00 PM.
The venue is Infosys BPM Limited, #785, Ground Floor, Axis Sai Jyoti, 15th Cross, 100 Feet Road, Sarakki, 1st Phase, JP Nagar, Bengaluru, Karnataka 560078.
Candidates should carry a printout of their updated resume and one valid government-issued photo ID such as Aadhaar, PAN, driving license, voter ID or passport.
Job Requirements
Applicants must be willing to work night shifts from 6:30 PM to 3:30 AM IST. They should possess strong analytical ability, problem-solving skills, time management capability and domain knowledge relevant to digital marketing, ecommerce operations or campaign analytics. Prior experience with ecommerce retail brands is preferred but not mandatory.
Available Roles and Responsibilities
CRM and Email Specialist
Professionals will develop email campaigns, provide content feedback, build segmentation based on campaign criteria, perform quality assurance checks and schedule campaign deployments. Candidates should have three to five years of experience with at least three years of hands-on project management experience in email marketing. Experience with major ESPs such as Salesforce or Klaviyo is required.
SEO Specialist
The SEO Specialist will conduct keyword research, perform on-page optimization, analyze organic search performance and implement AI-driven optimization strategies. Responsibilities include improving meta tags, heading structures, internal linking and addressing technical SEO issues. Candidates must have three to five years of hands-on SEO experience and familiarity with tools such as Google Analytics, Search Console, SEMrush or Ahrefs.
Online Merchandising Specialist
Responsibilities include uploading and validating campaign assets, handling product uploads, taxonomy mapping and attribute tagging, implementing category updates, applying search adjustments and managing merchandising rules. Candidates should have three or more years of experience working with commerce platforms like Salesforce Commerce Cloud or SAP Hybris.
Campaign Reporting Analyst
This role involves analyzing campaign performance across channels, building automated dashboards using Power BI or Tableau, identifying trends, ensuring data accuracy and providing actionable insights to improve ROI. Candidates must have strong analytical and reporting skills and experience working with marketing and CRM data.
Job Overview
Role: Process Specialist – Digital Business
Industry: BPM / BPO
Department: Marketing and Communication
Employment Type: Full-Time, Permanent
Education Requirement: Any Full-Time Graduate
