HDFC Bank – Walk-In Drive on 26th Dec’ 2024 for Any Graduates

HDFC Bank invites you to a Walk-In Interview for the Virtual Prime Relationship Manager (VRM) role in Kolkata on 26th December 2024. If you’re looking to build a career in banking and customer relationship management, this is a great opportunity.

 

📍 Walk-In Details:

• Venue: HDFC Bank, Candor TechSpace, 5th Floor, B1, Gate Number 1, DH Block (New Town), Block-1, Action Area I, Chakpachuria, New Town, West Bengal – 700135
• Date: 26th December 2024 (Thursday)
• Time: 11:00 AM – 4:00 PM
• Contact Person: Md Gazi

Position Description:

The Virtual Prime Relationship Manager will handle customer portfolios, ensuring superior service, customer retention, and cross-selling of banking products.

Primary Responsibilities:

1. Customer Engagement:
   • Build and maintain relationships with portfolio customers through regular interactions.
   • Resolve customer queries accurately and promote digital banking solutions.
   • Log customer interactions and complaints for efficient management and resolution.
2. Sales and Portfolio Management:
   • Cross-sell banking products like Demat accounts, Bill Pay, and advisory services.
   • Deepen relationships and prevent customer attrition by proactive engagement.
   • Monitor account activities and prevent fund outflows.
3. Audit and Compliance:
   • Adhere to all regulatory and process guidelines.
   • Maintain accurate records and update customer interactions in CRM tools.
4. Reporting and Quality Control:
   • Ensure timely submission of MIS reports and meet quality benchmarks.

Required Skills:

• Languages: English, Hindi, and Bengali proficiency.
• Strong communication and relationship management skills.
• Basic knowledge of banking products and processes.

Eligibility Criteria:

• Education: Bachelor’s Degree in any discipline.
• Experience: Freshers to 5 years of experience in banking, customer service, or sales.

What to Carry:

• Government Photo ID Proof.
• Updated resume.

This is a fantastic opportunity to grow in one of the leading banking organizations. Join HDFC Bank and kickstart your journey toward professional success.