Kickstart your career with HCLTech! We’re conducting a mega walk-in drive for freshers passionate about customer service. Join one of the top tech companies and work in a dynamic US voice process environment. If you’re a graduate with excellent communication skills, this is your chance to shine. Two-way cab and growth opportunities await!
🔹 HCLTech – Mega Walk-In Drive for Freshers
Company: HCLTech
Experience: 0 years (Freshers only)
Salary: Not Disclosed
Location: Noida (Work Location: Sector-144)
Industry: IT Services & Consulting
Department: Customer Success, Service & Operations
Role: Customer Care Representative (Voice Process)
Employment Type: Full Time, Permanent
Role Category: Voice / Blended
🗓️ Walk-in Details
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Dates: 24th April – 25th April 2025
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Time: 11:00 AM – 2:00 PM
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Venue: HCL Technologies, A-8 & 9, Sector 60, Noida, Uttar Pradesh – 201301
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Contact Person: Priyanka Shastri
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Email to send resume: Priyanka.shastri@hcltech.com
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Transport: Two-way cab provided
📋 Eligibility Criteria
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Education: Any Graduate / Undergraduate
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NOT eligible: B.Tech, M.Tech, BCA, MCA, Law Graduates, and Regular Students
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Experience: Freshers Only
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Skills:
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Excellent verbal & written communication
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Strong customer service orientation
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Good telephone etiquette and active listening skills
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Empathy and enthusiasm in handling queries
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📞 Job Responsibilities
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Handle inbound customer queries professionally
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Ensure first-call resolution and customer satisfaction
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Follow call flow processes and escalation protocols
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Maintain call logs, tracker updates, and data security
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Participate in team activities and incorporate feedback
