HCLTech MEGA Walk-In Drive for Freshers – Customer Service Representative (CSR)
HCLTech is excited to announce a Mega Walk-In Drive for freshers interested in starting their career in Customer Service. This is a great opportunity for non-B.Tech graduates to work in a leading IT services company, gain valuable industry experience, and enhance their professional skills. If you have strong communication skills and a passion for customer service, we welcome you to join us!
📍 Walk-In Drive Details:
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Date: March 26th, 2025 (Wednesday)
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Time: 9:30 AM – 5:30 PM
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Interview Location:
HCLTech, Village Kanjehara Chack Gajaria Farms, Sultanpur Road, Mastemau, Lucknow, Uttar Pradesh 226002, India.
Take entry from Gate 1, SDC1 Building, Ground Floor. -
Contact Person: Arpana Singh
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Industry: IT Services & Consulting
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Employment Type: Full-Time, Permanent
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Openings: 50 Positions
📌 Eligibility & Job Roles:
🔹 Job Title: Customer Service Representative (CSR) – Non-Tech Role
✔ For Freshers (0 Years Experience)
✔ Only for Non-B.Tech Graduates (Other Graduates Eligible)
✔ Night Shift Role
🔹 Job Responsibilities:
✔ Provide exceptional customer service through email, chat, and social media.
✔ Handle customer inquiries, complaints, and issue resolution efficiently.
✔ Maintain accurate records of customer interactions using CRM software.
✔ Collaborate with team members to achieve process goals.
📜 Documents to Carry (Mandatory):
✅ Updated Resume (Printout)
✅ Government ID Proof (Aadhar/PAN Card/Passport/Driving License)
🕒 Work Details:
📍 Work Location: Lucknow
🌍 Shift Timings: Night Shift
🏢 Work Mode: Work from Office
Would you like help with resume formatting or interview preparation for a customer service role? 😊