HCLTech Mega Walk-in Drive for Email Support Role – Freshers
HCLTech is hiring graduate freshers for a Non-IT Email Support Role. If you have strong written and verbal communication skills, this is a great opportunity to start your career with a global leader.
Walk-In Interview Details
Date: 24th – 28th March 2025
Time: 11:00 AM – 4:00 PM
Interview Venue: HCL Technologies, A-8 & 9, Block A, Sector 60, Noida, Uttar Pradesh 201301
Nearest Metro Station: Sector 59, Noida
Contact Person: Aman Chhabra
Job Role: Email Support Specialist
Industry: IT Services & Consulting
Department: Customer Success, Service & Operations
Employment Type: Full-Time, Permanent
Shifts: 24×7 (5 days working, 2 rotational offs)
Work Location: Client Site – Unitech Signature Tower, Gurgaon
Cab Facility: Available (Chargeable)
Job Responsibilities
-
Handle and respond to customer queries professionally through email
-
Ensure customer satisfaction by providing accurate and timely resolutions
-
Use analytical skills to handle issues effectively
-
Work with internal teams to resolve escalations
-
Maintain and update client databases
-
Process orders, payments, and customer verifications
-
Ensure compliance with company policies and service standards
HCL Eligibility Criteria
-
Graduates from any stream (Except BTech, BCA, MTech, MCA, or Law)
-
Freshers only (No prior experience required)
-
Excellent English communication skills (written and spoken)
-
Strong problem-solving and organizational skills
-
Ability to work in a team and manage multiple tasks
HCL Documents to Carry
-
Updated resume (hard copy)
-
Valid government photo ID proof
Why Join HCLTech
-
Work in a global IT services leader
-
Growth and learning opportunities
-
Employee-centric work culture
-
Stable and permanent job role
Interested candidates can walk in directly at the venue with an updated resume and ID proof.
