HCLTech Walk-In Drive for Freshers: Email Support Role |Are you a fresh graduate looking to launch your career? Join HCLTech, a global leader in IT services, for an exciting opportunity in the non-IT domain.
Walk-In Interview Details
- Position: Process Associate (Email Support)
- Date: 4th January 2025
- Time: 11:00 AM – 5:00 PM
- Location:
HCLTech Candor Tech Space, Tower 11, 1st Floor,
Sector 21, Dundahera Village, Gurugram, Haryana 122022 - Contact: Shikha Tanwar/Preeti Kumari
Who Can Apply?
- Education Requirements:
- Graduates from any stream (except BTech, BCA, MTech, MCA).
- Pursuing candidates are not eligible.
- Eligibility:
- Open to freshers with excellent communication skills.
- Candidates must be comfortable with rotational shifts (24×7) and “Work from Office.”
- Transportation: Cab facility is available (chargeable).
Role & Responsibilities
- Handle customer queries via email support, providing clear and professional resolutions.
- Update client databases, verify order information, and manage internal processes.
- Ensure compliance with organizational policies while maintaining high attention to detail.
- Collaborate with teams to ensure a seamless workflow and deliver exceptional customer service.
Mandatory Documents to Carry
- Two copies of your updated resume.
- Recent passport-size photograph (within the last six months).
- Original and a photocopy of Aadhar Card.
- Provisional certificate of graduation/post-graduation.
Key Skills Required
- Fluency in English (written and verbal).
- Strong email writing and communication skills.
- Problem-solving, analytical thinking, and attention to detail.
- Ability to work independently and collaboratively within a team.
