Walk-In Drive | HCLTech Hiring Freshers & Experienced (Non-IT Role) | 1st March 2025

Are you looking for a rewarding career in a global organization? 🌟 HCLTech is hiring Freshers & Experienced Candidates for Email Support (Non-IT Role)!

This is your chance to work with one of India’s leading tech companies in a dynamic, professional environment with great career growth opportunities!

📅 Walk-In Interview Details:

📅 Date: 1st March 2025
⏰ Time: 11:00 AM – 3:30 PM
📍 Venue: HCLTech Candor Tech Space, Tower 11, 1st Floor, Sector 21, Dundahera Village, Gurugram, Haryana 122022

📩 Contact Person: Tanya / Navya
📜 To Apply: Walk in with 2 copies of your resume

💼 Job Role: Process Associate / Associate (Email Support – Non-Voice)

📍 Work Location: Client Site, Unitech Signature Tower, Gurgaon
⏳ Experience Required: 0 – 2 years
📜 Employment Type: Full-Time, Permanent

📌 Job Highlights:

✅ Email Support Role – Excellent Written & Verbal Communication Required
✅ Freshers & Experienced Candidates Can Apply
✅ Work with a Global Organization (HCLTech)
✅ 5 Days Working | Rotational Shifts (24×7)
✅ 2 Rotational Weekly Offs
✅ Cab Facility Available (Chargeable)

🎓 Eligibility Criteria:

For Freshers:

✔️ Any Graduate (except BTech, BCA, MTech, MCA)
✔️ Excellent Written & Spoken English Communication

For Experienced Candidates:

✔️ Any Graduate (No stream restrictions)
✔️ Experience in Email Support, Customer Service, or BPO preferred

🔹 Job Responsibilities:

💬 Email Support & Customer Interaction

• Respond to customer queries via email with accuracy and professionalism
• Ensure timely resolution while adhering to SLA guidelines
• Use strong written communication skills to provide excellent customer service

🔍 Process & Compliance Management

• Follow company policies and business protocols
• Maintain internal databases, validate order information, & verify payment terms
• Ensure compliance with order-to-cash processes

🧠 Problem Solving & Teamwork

• Use critical thinking & analytical skills to resolve issues
• Collaborate with multiple teams to enhance process efficiency
• Ensure customer satisfaction & business process adherence

📜 Required Skills & Competencies:

✔️ Excellent English communication (Written & Spoken) – MUST HAVE
✔️ Strong email writing skills & customer service orientation
✔️ Problem-solving & analytical thinking abilities
✔️ Ability to multi-task & manage workflow efficiently
✔️ Proactive & self-motivated with minimal supervision
✔️ Attention to detail & professionalism

🎯 Why Join HCLTech?

🌟 Work in a globally recognized company
🌟 5-day workweek with 2 rotational weekly offs
🌟 Opportunity to work in a professional, corporate environment
🌟 Career growth & skill enhancement programs
🌟 Cab facility available (chargeable)

📜 Documents to Carry for the Walk-In:

📄 Updated Resume (Hard Copy) – 2 Copies
📷 Passport Size Photographs
🆔 Original & Xerox Copies of Aadhar Card
📃 Educational Certificates (if applicable)

📢 No prior appointment required – Just walk in with your resume!

🚀 Jumpstart your career with HCLTech! See you at the Walk-In Drive! 🎯