Genpact Recruitment 2023.Genpact recruiting Any Graduate for Customer Service Position.Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and industry expertise to deliver disruptive business outcomes – an approach we call Lean DigitalSM.Eligibility for the Customer Service as follows.
Vacancy summary details :
- Location :Noida,Uttar Pradesh
- Post Name: Customer Service
- Qualification: Any Graduate
- Experience:00-04+Years
- No of Vacancies:05
Time And Venue :
29th May, 12.00 PM – 1.30 PM ,
https://genpact.zoom.us/j/8057590387 ,
Contact – Manisha ()
Job Description/Skills Required
• Collect the delinquent amount from the customer over the phone or take promises from them on making the payment
• Make collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund and Follow up on customer/internal disputes, customer questions and working between departments to get a resolution
• Inbound & outbound calling
• Provide payment plans basis customer requirement
• Maintain a deep understanding of client processes and policies
Mohd Faiz
I am interested