Genpact’s Mega Walk-In Drive in Hyderabad for voice roles that require proficiency in Hindi and English. Start your career in a dynamic and inclusive environment with a leading BPO organization.
Walk-In Drive Details:
- Date: 6th December 2024
- Time: 11:30 AM – 1:00 PM
- Venue:
Genpact, Plot No. 14/45, IDA Uppal,
Habsiguda, Hyderabad-500079
Job Highlights:
- Role: Customer Service – Voice (Hindi & English)
- Location: Hyderabad
- Shifts: Flexible, including weekends
Key Responsibilities:
- Respond to customer queries and concerns promptly.
- Support data collection to assist in account recovery.
- Maintain an understanding of client policies and processes.
- Reproduce customer issues and escalate unresolved bugs.
- Deliver excellent customer service consistently.
Eligibility Criteria:
- Qualifications: Graduate (Any discipline except Law).
- Languages: Proficiency in Hindi and English (reading, speaking, and comprehension).
- Experience: Freshers only.
Preferred Skills:
- Effective problem-solving and probing skills.
- Strong analytical and customer-centric approach.
- Willingness to work flexible shifts, including weekends.
Documents to Carry:
- 3 copies of an updated resume.
- 3 passport-size photographs.
- Original Aadhar card and 2 photocopies.
Important Notice: Genpact does not charge fees for job applications or participation in its hiring process. Beware of recruitment scams.
