Genpact is a global professional services firm at the forefront of AI, digital transformation, and operational excellence. With innovation-driven solutions and a strong learning culture, Genpact offers fresh graduates a great opportunity to gain hands-on industry exposure through a 6-month fixed term role, with the possibility of permanent conversion based on performance.
Walk-in Interview Details
Date: 30th January 2026 (Thursday)
Time: 11:00 AM – 1:00 PM
Venue:Genpact, Imagine Tech Park ,Plot No. 6, DP Block, Sector-V,Salt Lake, Kolkata – 700091, West Bengal
Job Overview
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Role: Transaction Risk Investigator
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Experience: Freshers only
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Employment Type: Full Time | Fixed Term Contract (6 months)
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Conversion: Permanent role based on performance
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Work Location: Kolkata (Work from Office only)
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Industry: BPM / BPO
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Department: Customer Success, Service & Operations
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Openings: 1
Eligibility Criteria
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Qualification: Any Graduate (Except Law & Diploma)
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Experience: 0 Years (Only Freshers eligible)
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Must be flexible to work in any shift, including weekends
Shift Details
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Flexible shifts
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Work from Office (WFO) only
Key Responsibilities
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Investigate and mitigate online e-commerce transaction risks
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Analyze complex transactions and perform customer authentication
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Communicate with internal teams, analysts, and third parties
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Ensure high productivity and quality standards
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Use operational tools and applications for data analysis
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Handle non-voice tasks such as email and chat queues
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Follow SOPs and workflow guidelines strictly
Required Skills
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Strong analytical and problem-solving skills
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Good written and verbal communication skills
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Ability to work in a fast-paced, team-oriented environment
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Strong time management and organizational abilities
Mandatory Documents to Carry
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2 Passport Size Photographs
(One photo should be pasted on the resume) -
2 Copies of Updated Resume
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Original Aadhaar Card
Why Join Genpact?
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Work on cutting-edge AI and digital transformation projects
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Gain real-world experience in risk and trust & safety operations
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Career growth through learning, mentorship, and exposure
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Inclusive, values-driven work culture
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Opportunity to convert to a permanent role based on performance
Important Notes
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This is a 6-month fixed term contract
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Genpact does not charge any fees at any stage of recruitment
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Walk-in only – No online interviews
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