Walk-in Drive for Freshers (Voice Process) at Genpact, Uppal, Hyderabad on 23rd April 2025
🧑💼 Voice Process (Hindi + English) – Walk-in Drive for Freshers
Company: Genpact
Job Role: Customer Service – Voice (Inbound/Outbound)
Industry: BPO / BPM (Banking & Finance Process Outsourcing)
Location: Hyderabad (Uppal)
Experience: Freshers only
Education: Any Graduate (except Law)
Shift: Rotational / Flexible
Work Mode: Work from Office only
Openings: 1
Languages Required: Hindi + English
📅 Walk-in Details
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Date: 23rd April 2025 (Wednesday)
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Time: 11:00 AM – 1:00 PM
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Venue:
Genpact,
Plot No. 14/45, IDA Uppal,
Habsiguda, Hyderabad – 500079
📝 Job Responsibilities
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Handle voice calls (inbound & outbound)
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Address and resolve customer queries promptly
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Provide technical support (email, hosting, domains, SSL, etc.)
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Work closely with internal teams to support customers
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Identify bugs or suggest improvements
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Promote relevant Genpact products or upgrades as needed
✅ Eligibility Criteria
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Only Freshers are eligible
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Graduates from any stream except Law
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Must speak fluent Hindi & English
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Basic technical awareness (email clients, web, domains, browsers, etc.)
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Strong communication & customer service mindset
📌 Documents to Carry
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3 copies of your updated resume
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3 passport size photographs
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Original Aadhar card + 2 photocopies
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Payslip (if any past experience)
🌟 Why Join Genpact?
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Be part of a global brand with AI & digital innovation leadership
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Excellent entry-level opportunity to build your corporate career
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Continuous learning & upskilling support
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Inclusive, values-driven work environment