Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and industry expertise to deliver disruptive business outcomes – an approach we call Lean DigitalSM
Genpact Mega Walk-In Drive
- Experience: 00-02+Years
- Qualification: Any Graduate
- Job Location: Hyderabad
- Role : Voice Process
- Openings: 01
Time and Venue
7th March – 8th March, 11.00 AM – 1.00 PM
Related Jobs: Shodhana Laboratories – Walk-Ins on 12th March 2024 for Freshers & Experience
Job description
In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications.
Responsibilities
- Respond to customer queries and customers concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and advance product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Qualifications we seek in you
Minimum qualifications
- Any Graduate except law
- Freshers are eligible
Preferred qualifications
- Previous experience in a customer service role chat/email/voice
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer centric approach
- You should be able to work on a flexible schedule (including weekend shift)
Like what you’re seeing and if you found the write up useful, would love to hear your feedback in the comment section. Do share, like and follow for more on Facebook, Instagram, Twitter, Telegram, Whatapp & Whatapp Channel.
Related Jobs: PENAM Biosciences – Walk-In Interviews for Production / QA / QC / Microbiology / FR&D / ADL / Engineering / EHS / Technology Transfer / Warehouse on 10th Mar’ 2024
More Job Updates Join What’s App Group – Click Here
Join Telegram Group – Click Here
