Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and industry expertise to deliver disruptive business outcomes – an approach we call Lean DigitalSM. We deliver value to our clients in two ways – through digital-led, domain-enabled solutions that drive innovation, and through intelligent operations enabled by digital that design, transform and run clients’ operations. Our approach is continually refined in one of the world’s largest digital process sandboxes, where we test and improve thousands of processes. For two decades, first as a General Electric division and since 2005 as an independent company, we have been passionately serving our clients. We generate impact for clients from the Fortune Global 500 and beyond, and employ over 77,000 people in more than 20 countries, with key offices in New York City, Palo Alto, London, and Delhi
Genpact – Walk-in Interview On 22nd Feb 2023
- Department : BPO / Call Centre
- Designation: Technical Support
- Experience: 01-03+Years
- Qualification: Any Graduate
- Job Location: Hyderabad/Secunderabad
- Salary: ₹ 2,00,000 – 4,00,000 P.A.
Interview Date:
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Job description
Roles and Responsibilities
- 1+ years of PC desktop support or technical support experience with client contact
- Knowledge of Microsoft O/S and/or PC hardware, Microsoft Printing, Active X controls, or Mobile devices (Smartphones/iPads)
- Automotive industry experience
- Experience using issue ticketing system such as Salesforce, Clarify, Remedy, or Footprints
- Basic knowledge of Unix / Linux / SQL as needed for application/technology
- Knowledge of Microsoft O/S and/or PC hardware, Microsoft Printing, Active X controls, or Mobile devices (Smartphones/iPads)
Qualifications we seek in you!
Minimum qualifications
* Graduate from any discipline, except technical
* minimum 1 year of experience in technical voice support
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