Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and industry expertise to deliver disruptive business outcomes – an approach we call Lean DigitalSM
Genpact Mega Walk-In Drive
- Role: Process Associate, Collections and non voice
- Experience: 00-03+Years
- Qualification: B.B.A/ B.M.S ,B.Com ,B.Pharma ,B.U.M.S ,BHM ,BFA ,BAMS ,B.Sc ,B.A
- Job Location: Jaipur
Time and Venue
2nd June, 11.00 AM – 1.00 PM
Plot No 1, Jawahar Lal Nehru Marg, near Venkateshwara Temple, Sector 9, Malviya Nagar, Jaipur, Rajasthan 302017
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Job description
Responsibilities
- Collections Analyst should have the ability of calling the insurances companies, checking Claim status and taking appropriate action in order to get the Payment from Insurance and Patients.
- Completion of Work assigned, within the customer agreed touch times
- Output quality as per teams target for accuracy of work
- Cumulative production output as per the benchmark The Client/Business/Process
- Work as per the procedures
- Ensure top quality customer handling skills
Qualifications
Minimum qualifications
- University Graduates (No Technical Graduates)
Preferred qualifications
- Prior experience in Healthcare collection/OTC
- US Healthcare Domain Expertise
- Collections/AR Management Background
- Basic ability to make decisions and escalate in required conditions
- Basic multitasking skills – to be able toggle between multiple screens, multiple input sources, etc.
Required skills:
- Effective phone presentation with ability to efficiently build connects, deliver information and respond to questions of a varying nature
- Excellent Written and Verbal Communication skills ; Ability to independently interact with physicians & insurance company
- critical thinking, and investigative skills
- Skilled in computer navigation and average keyboarding speed with high accuracy
- Basic computer and MS office Skills (Excel) – Intermediate
- Data gathering, logic, and numerical ability
- Good analytical and decision making skills
- Good organizational skills and the ability to multi-task and prioritize in a high-volume, fast paced environment
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