Genpact Mega Walk-In Drive for Freshers – Customer Service Voice Roles (Hindi & English)
Are you ready to start a dynamic career in customer service? Genpact invites freshers to join our Walk-In Drive for Customer Service Voice roles on 12th November 2024 in Hyderabad. This is a great opportunity to be a part of a global professional services firm with a supportive and inclusive culture.
Position Details:
- Role: Customer Service – Voice (Hindi & English)
- Industry: BPO / Call Centre
- Location: Hyderabad (On-site)
- Experience: Freshers eligible
- Shift: Flexible with any shift, including weekends
Key Responsibilities:
- Respond to customer queries and concerns.
- Assist in data collection to aid account recovery for end users.
- Ensure deep understanding of client processes and policies.
- Reproduce and escalate customer issues when needed.
- Provide outstanding customer service.
Qualifications:
- Minimum Requirements: Graduate (Any Discipline except law); ability to speak, read, and comprehend both Hindi and English.
- Preferred Skills: Effective probing and analytical skills, customer-centric approach, and flexibility to work weekends.
Walk-In Interview Details:
- Date: 12th November 2024
- Time: 11:30 AM – 1:00 PM
- Venue: Genpact, Plot No. 14/45, IDA Uppal, Habsiguda, Hyderabad 500079
Documents to Carry:
- 3 copies of an updated resume
- 3 passport-size photographs
- Original Aadhar card and 2 copies
About Genpact: Genpact is a leading global professional services firm with over 125,000 employees worldwide, committed to creating a diverse and inclusive work environment. Learn more about Genpact at genpact.com.
Important Notice: Genpact does not charge any fees or require applicants to purchase any kits or equipment as part of the hiring process. Be cautious of any fraudulent job postings or recruitment scams.
