Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and industry expertise to deliver disruptive business outcomes – an approach we call Lean DigitalSM. We deliver value to our clients in two ways – through digital-led, domain-enabled solutions that drive innovation, and through intelligent operations enabled by digital that design, transform and run clients’ operations. Our approach is continually refined in one of the world’s largest digital process sandboxes, where we test and improve thousands of processes. For two decades, first as a General Electric division and since 2005 as an independent company, we have been passionately serving our clients. We generate impact for clients from the Fortune Global 500 and beyond, and employ over 77,000 people in more than 20 countries, with key offices in New York City, Palo Alto, London, and Delhi.
Virtual ZOOM Drive For Genpact
- Qualification: Any Graduate,B.Com
- Experience : 03-07+years
- Department: Voice Collection ( OTC)
- Role: Management Trainee, Collections
- Job Location: Nagpur, Pune, Mumbai
Date: 16th March, 2023
Zoom ID: https://genpact.zoom.us/j/6222473104
Time: 11AM to 1PM
Location: Pune
Job description:
In this role, you will be responsible for all the activities related to Order to Cash domain.
• This includes the collection of invoices and the management of all related processes dispute identification and resolution, account reconciliation, credit balance disposition, and unclaimed property administration.
• The Debt Collector will effectively communicate and support the collection goals, while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all collection efforts.
• Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution
• Ability to handle, trouble shoot, and resolve recurring or occasional bottlenecks
• Effectively communicate and support the collection goals, while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all collection efforts.
• Receive notification for reimbursement and perform acceptability analysis within threshold
Qualifications
Minimum qualifications
• B.Com Graduation
• Relevant work experience
Preferred qualifications
- Good Communication Skills
• Ability to learn ERP systems
• Good analytical and problem-solving skills
• Excellent MS Office skills including MS Excel
• Good conceptual knowledge and experience in tax activities preferred
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