Genpact – Mega Virtual ZOOM Drive For Freshers & Experience on 17th Feb’ 2023

Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and industry expertise to deliver disruptive business outcomes – an approach we call Lean DigitalSM. We deliver value to our clients in two ways – through digital-led, domain-enabled solutions that drive innovation, and through intelligent operations enabled by digital that design, transform and run clients’ operations. Our approach is continually refined in one of the world’s largest digital process sandboxes, where we test and improve thousands of processes. For two decades, first as a General Electric division and since 2005 as an independent company, we have been passionately serving our clients. We generate impact for clients from the Fortune Global 500 and beyond, and employ over 77,000 people in more than 20 countries, with key offices in New York City, Palo Alto, London, and Delhi.

Virtual ZOOM Drive For Genpact

Job description:

We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to collection and coordinating with customer

Are you the one we are looking for?

Responsibilities

Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.

Identify and rectify unidentified cash and manage end to end process of Cash applications.

Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.

Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.

Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund

Minimum qualifications

Graduation (B.com/BSc /BA /BBA)
Strong English language skills (verbal and written)

Candidate should be comfortable with Work from Office and US Shift (Night Shift).

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

More Job Updates Join What’s App Group – Click Here

Join Telegram Group – Click Here