Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and industry expertise to deliver disruptive business outcomes – an approach we call Lean DigitalSM
Genpact Mega Walk-In Drive
- Experience: 00-03+Years
- Qualification: Any Graduate
- Job Location: Hyderabad
- Role :Customer Service: Non-Voice Roles
- Openings: 01
Time and Venue
4th July, 11.30 AM – 1.00 PM
Genpact, F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049
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Job Description
Languages Known: Hindi+English / Urdu+English
Grad: Any graduate (except Law)
Shifts: Flexible with any shift
Responsibilities
- Provide resolution to maintain standards of quality.
- Review content and provide resolution based on prescribed guidelines.
- Recognize trends and patterns and raise issues timely.
- Provide insights to help improve the support to the users.
- Maintain a thorough understanding of process and policies.
Qualifications we seek in you
Minimum qualifications
- Freshers are eligible
- Candidate should be able to Speak/read/comprehend in Hindi/ Urdu and English language
Preferred qualifications
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer centric approach
- Excellent proficiency with written English and with neutral English accent
- You should be able to work on a flexible schedule (including weekend shift)
Note: Please carry below documents with you:
- 3 copies of updates resume
- 3 Passport size photographs
- Original Aadhar card
- 2 copies of Aadhar card
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