Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 300,000 team members in nearly 50 countries. With its strong 50-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of ‚16 billion.
Walk Interview For Capgemini
- Qualification: Any Graduate
- Experience : 01-06+years
- Department: US Voice Process.
- Job Location: Kolkata
- No.of Openings: 30
Job description:
Should be flexible for Night Shift.
Please carry the below documents with you for the interview:
1. 2 Hard copy of your latest resume
2. Photo identity proof (Govt. authorized)
- Desired candidate profile
- Experience in international BPO, specifically in a Voice, Backend and Email Handling process
- Handle customer issues, escalation calls and coordinate with different functions, case management
- Excellent communication (written and verbal) and comprehension skills in English
- Willing to work in 24/7 environment
- Open to Work from Office
- Job description
- Responsible for calling insurance companies in US to analyze the claims and follow up on outstanding Account Receivable (AR)
- Capable to capturing denials
- Appeal to insurances for pending claims
- End to End knowledge of RCM (revenue cycle management) process
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