Capgemini Walk-In Drive – Voice Process (Customer Service) | Kolkata
📍 Walk-In Drive Details:
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Date: March 29th, 2025 (Saturday)
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Time: 9:30 AM – 2:00 PM
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Venue:
Capgemini “India” | Kolkata
Unitech Infospace Complex, Tower A3, 1st Floor, New Town, Rajarhat, Kolkata – 700156 -
Contact Person: Soma Pramanik
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Employment Type: Full-Time, Permanent
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Industry: IT Services & Consulting
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Openings: 50 Positions
📌 Eligibility & Job Roles:
1️⃣ Qualified Graduate – Fresher
2️⃣ Process Associate (1-3 years experience)
3️⃣ Senior Associate (3-5 years experience)
Requirements:
✔ Any Graduate (Mandatory Qualification)
✔ Strong communication & customer service skills
✔ Good technical knowledge & troubleshooting abilities
✔ Proficiency in Excel & MS Office tools
✔ Excellent verbal & written English communication skills
✔ Ability to de-escalate customer frustrations
✔ Strong problem-solving & decision-making skills
✔ Multitasking & prioritizing requests efficiently
Work Details:
✅ Work Location: Kolkata
✅ Shift Timings: Flexible for 24/7 night shifts
✅ Process Type: Voice Process (Customer Service)
📜 Documents to Carry (Mandatory):
✅ Updated Resume
✅ Government ID Proof (Aadhar/PAN Card, etc.)
🏆 Why Join Capgemini?
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Global IT & Consulting Leader
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Diverse & Inclusive Work Environment
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Competitive Salary & Career Growth Opportunities
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Best-in-class Training & Learning Programs
