Walk-In Interview at Axis Bank for the Phones Officer role in Vile Parle, Mumbai:
📣 Walk-In Interview: Axis Bank Phones Officer (Voice Process) – Vile Parle, Mumbai
Company: Axis Bank
Role: Phones Officer – Inbound Voice Process
Location: Vile Parle, Mumbai
Experience Required: 0–5 years
Salary Range: ₹1–5 LPA
Openings: 1
Employment Type: Full-Time, Permanent
Department: Customer Service / Voice Support
Industry: Banking / Financial Services
📍 Walk-In Interview Details
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Date: 30th July 2025 (Tuesday)
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Time: 11:00 AM – 3:30 PM
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Contact: Ganesa
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Whatsapp CV to: 📱8056659888
(Mention: “Axis Phones Mumbai” in your message)
📌 Job Role Summary
As a Phones Officer, you will:
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Handle inbound customer queries
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Provide first-time resolution for customer issues
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Cross-sell and up-sell banking products such as loans, elite accounts, etc.
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Follow banking guidelines and service SOPs
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Communicate clearly and confidently with customers
✅ Candidate Requirements
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Education: Graduate (minimum); Postgraduates can also apply
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Experience: Freshers or up to 5 years in a voice process or banking/customer support role
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Communication: Excellent fluency in English (mandatory)
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Work Mode: Work from office only (Vile Parle, Mumbai)
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Shifts: Rotational 24×7 (No night shift for female employees)
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Weekly Offs: Two rotational week offs
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Cab Facility: ❌ Not provided
🎯 Key Skills & Expectations
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Strong customer orientation and problem-solving skills
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Good interpersonal skills and teamwork
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High sales inclination and ability to handle pressure
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Proficiency in banking systems (training will be provided)
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Willing to join immediately
🧾 Documents to Carry
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Updated CV (mention reference: Naukri.com / Ganesa)
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Valid ID proof (Aadhar, PAN, etc.)
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Educational qualification proofs
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Passport-sized photo
