Walk-In Interview – Axis Bank Phones Officer | Noida | 27th Feb 2025
Are you looking for a stable, rewarding career in banking? Axis Bank is hiring Axis Phones Officers (Voice Process) for its Customer Support team in Noida!
This is an exciting opportunity for freshers and experienced professionals to join one of India’s leading private sector banks on direct payroll.
💼 Job Role: Axis Phones Officer (Inbound Customer Support – Voice Process)
📍 Location: Noida
⏳ Experience: 0 – 5 years
💰 Salary: ₹1 – ₹5 LPA (Based on Experience)
📜 Employment Type: Full-Time, Permanent
📅 Walk-In Interview Details:
📅 Date: 27th February 2025
⏰ Time: 9:30 AM – 5:30 PM
📍 Venue: Noida (Exact address provided after shortlisting)
📩 To Apply:
📱 WhatsApp your CV to Ganesa HR – 8056659888
📞 Contact Person: Ganesa (📞 8056659888)
📌 Job Highlights:
✅ Inbound Customer Support – Voice Process
✅ Direct Payroll of Axis Bank – No third-party hiring
✅ No Night Shift for Females – Rotational 24×7 shifts
✅ 2 Weekly Offs (Rotational)
✅ Work in a Leading Private Bank
✅ Immediate Joiners Preferred
About Axis Phones Role:
Axis Phones is the customer service division of Axis Bank, handling inbound customer queries and providing financial solutions through cross-sell and upsell opportunities.
As an Axis Phones Officer, you will:
🎯 Assist customers with banking queries over the phone
🎯 Provide first-time resolution with excellent service
🎯 Ensure process efficiency and adherence to guidelines
🎯 Promote financial products through cross-selling/upselling
🎯 Work with a high-performing team to improve customer engagement
📝 Key Responsibilities:
🔹 Deliver Excellent Customer Service
- Handle customer inquiries professionally & efficiently
- Ensure a zero-error approach while following banking processes
- Escalate unresolved queries to the relevant team
🔹 Ensure Process Efficiency
- Adhere to service & quality guidelines
- Meet Call Quality and Customer Satisfaction Targets
- Resolve queries quickly with minimum handling time
🔹 Sales & Upselling
- Identify cross-selling and upselling opportunities
- Educate customers on Axis Bank products & services
🎓 Eligibility Criteria:
✔️ Minimum Qualification: Graduate/Postgraduate from a recognized institution
✔️ Freshers with Excellent English Communication can Apply!
✔️ 0-5 years of Experience in Voice Customer Service / Banking preferred
✔️ Proficiency in Banking Systems and Customer Handling
✔️ Strong communication skills (English & local language)
✔️ High Sales Orientation and ability to meet targets
✔️ Ability to handle pressure & work in a team
🎯 Why Join Axis Bank?
🌟 Work with One of India’s Top Private Banks
🌟 Direct Payroll of Axis Bank – No third-party hiring
🌟 Competitive Salary + Growth Opportunities
🌟 Rotational Shifts (No Night Shift for Female Employees)
🌟 Work-Life Balance – 2 Weekly Offs
🌟 Career Growth & Upskilling Programs
📜 Documents to Carry for the Walk-In:
📄 Updated Resume (Hard Copy) – 3 Copies
📷 3 Passport Size Photographs
🆔 Original & 2 Xerox Copies of Aadhar Card
📃 Payslips (if applicable)
📢 No prior appointment required – Just walk in with your resume!
📲 WhatsApp Your Resume to Ganesa HR at 8056659888 to Apply!
