Amazon CS is inviting all the women applicants to the year end Recruiting Marathon starting from 19th Sep, Register NOW.
Hiring is on “Hurry UP” Register now, link :
tinyurl.com/recruitmentmarathon
(Copy and paste the link on browser – firefox / chrome)
Salary- 2,35,000 to 3,84,800 LPA
Additional Benefits
- Zeta Meal Card INR 1100 Per month i.e. 13,200/- PA
- Night Shift Allowance INR 150/Night
- Overtime Allowance as per company policy
- Internet Reimbursement Up to INR 1,250 Per month
- Each employee and their dependents (Spouse and 2 Children) are covered up to Rs.500,000 under the floater benefit scheme
Desktop will be provided by Amazon. 5-day working week with 2 consecutive days off. (The off days change based on business requirement)
Job aspirants from across industries / freshers, can take part in our Recruiting Marathon. Register now, link : tinyurl.com/recruitmentmarathon
https://amazon1.qualtrics.com/jfe/form/SV_6hykjMDNSojRUV0
Post registration you will be invited for a mandatory session with Amazon HR team on Monday 19th Sep, to understand more about your job role and Interview process. Kindly arrange for the necessary infrastructure. Laptop/Desktop with functional webcam and Internet.
Important/Mandatory Note -: Candidates who have applied in last 3 months and are pursuing a Regular Course are not eligible.
Eligibility Criteria: Minimum qualification should be 10 + 2, Comfortable working in Night Shifts with excellent English communication skill.
Knowledge & Skills Required
Desired skills: Action oriented, self-disciplined and organized Effective time management skills and ability to prioritize work time to ensure productivity and department standards Ability to communicate clearly with both internal and external customers Excellent comprehension skills – ability to clearly understand and address customer issues appropriately Excellent composition skills – ability to compose grammatically correct, concise, and accurate written responses Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer Excellent Communication and typing skills
Preferred Criteria: Should be self-driven, motivated and task driven individual who can learn fast and operate with minimal support from Manager and Lead. Should ensure uninterrupted internet connectivity during working shift so as to ensure maximum productivity Should ensure ‘Work-like’ environment with no disturbance during the work hours. The ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service.
Customer Focus: Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment Ability to empathize with and prioritize customer needs Demonstrates interpersonal skills with a diverse customer base Demonstrates conflict resolution, negotiation, and de-escalation skills Demonstrates ownership to resolve challenging customer issues, escalating when necessary Ability to determine customer needs and provide appropriate solutions Maintain regular and reliable attendance, including the daily schedule as assigned Flexible with the working schedule; may be expected to work weekends, holidays and events Ability to work overtime as required by business – as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season.
Problem Solving Skills: Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned Ability to approach problems logically and rationally Action oriented and self-disciplined Organized and detail-oriented Ability to quickly and effectively prioritize work time in various departments to meet business need Ability to maintain composure in highly escalated situations
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