Accenture – Walk-In Drive for Any Graduates / Post Graduates Experienced on 30th – 31st July’ 2025

Walk-In Drive at Accenture for HR Service Delivery Associate (Voice Process):

🚨 Job Opportunity: Walk-In – HR Service Delivery Associate (Voice Process) | Accenture, Mumbai

Company: Accenture
Role: HR Service Delivery Associate (Voice Process)
Location: Mumbai / Navi Mumbai / Mumbai Suburban
Experience: 1–3 years
Openings: 95
Employment Type: Full-Time, Permanent
Industry: IT Services & Consulting
Department: Human Resources (HR Operations)
Shift: US Shift (between 5:00 PM to 5:00 AM)

📍 Walk-In Interview Details

• Dates: 30th July – 31st July

• Time: 11:00 AM – 4:30 PM

• Venue:
  MDC2B, Ground Floor, Godrej IT Park
  02 Godrej Business District,
  Pirojshanagar, LBS Marg,
  Vikhroli (West), Mumbai – 400079

• Contact Person: Azlifa Mulla

🎯 Eligibility Criteria

• Education: Any Graduate / Postgraduate

• Experience: 1–3 years (preferably in International BPO/Customer Service)

• Key Skills:

  • Voice Process handling (inbound & outbound calls)

  • Proficiency in tools like ServiceNow, ERP systems, MS Office

  • Excellent verbal & written English communication

  • Customer support or HR process background preferred

🧾 Job Responsibilities

• Handle inbound calls and log all cases in the tracking system

• Provide Tier 2 HR support related to recruitment and Workday (ATS)

• Guide customers through self-service portals

• Perform security verification (as per GDPR & company policies)

• Make outbound calls for escalations/resolutions if required

• Resolve issues within SLA and aim for 100% customer satisfaction

• Follow escalation procedures when necessary

📝 What to Bring to the Walk-In

• Updated Resume

• Government ID proof

• Educational certificates (originals + photocopies)

• Passport-size photo

• Experience documents (if applicable)

✅ Why Join Accenture?

• Opportunity to work with a global leader

• Exposure to international HR processes and technologies

• Competitive compensation and shift allowances

• Work in a collaborative, growth-oriented environment