Kickstart Your IT Career as a Service Desk Analyst! 💻📞
Are you passionate about IT support and problem-solving? Wipro is hiring Service Desk Analysts in Pune & Bengaluru! 🌍 If you have excellent communication skills, knowledge of Windows & Mac OS, and are open to 24×7 rotational shifts, this is your chance to shine! Apply now and grow your career! 📩✨
📢 Service Desk Analyst 1
🏢 Company: Wipro ⭐ 3.7 Reviews
🎯 Experience: 0 – 1 years
💰 Salary: Not Disclosed
📍 Location: Pune, Bengaluru
📅 Walk-in Interview Details:
🗓 Date: 18th February
⏰ Time: 9:30 AM – 12:30 PM
📍 Venue: Wipro Technologies, Hinjawadi Phase II, Hinjewadi Rajiv Gandhi Infotech Park, Plot No.31 MIDC, 411057
🎯 Job Highlights:
✅ Flexible to work in 24×7 rotating shifts (including holidays)
✅ Strong troubleshooting skills & customer service orientation
✅ Knowledge of Active Directory, MFA, Printer Mapping
📝 Job Responsibilities:
🔹 Assist end-users with system, application, and network issues
🔹 Diagnose, prioritize & resolve IT incidents via phone, chat, or email
🔹 Maintain incident logs & escalate urgent issues
🔹 Take ownership of customer queries & ensure timely resolution
🛠 Skills Required:
✔ Excellent verbal & written communication skills
✔ Knowledge of ITIL Framework & Windows/Mac OS
✔ Understanding of Networking (DHCP, DNS, TCP/IP, VPN)
✔ Familiarity with MS Office, Outlook, Zoom, Jabber, Browsers
🎓 Eligibility:
📌 Education: Any Graduate
📌 Employment Type: Full-time, Permanent
📌 Industry: IT Services & Consulting
🔥 Don’t miss this chance to work with Wipro! Apply now & take the next step in your IT career! 🚀
