Genpact is conducting a Mega Walk-in Drive for FRESHERS – Non-Voice Customer Service Roles in Hyderabad on 20th January 2025. Here are the details:
Interview Details:
- Date: 20th January 2025 (Monday)
- Time: 12:00 PM to 2:00 PM
- Venue: Genpact, F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049
- Work Mode: 100% Work from Office (WFO)
- Languages: Hindi and English (Fluent)
Job Description:
- Role: Non-Voice Customer Service (Freshers)
- Responsibilities:
- Provide customer service and resolve issues as per prescribed guidelines.
- Review content and maintain quality standards.
- Recognize trends and raise issues proactively.
- Provide insights for process improvement and customer support enhancement.
Qualifications Required:
- Minimum Qualifications:
- Graduate (Any discipline except law).
- Freshers are eligible.
- Proficiency in Hindi and English (spoken and written).
- Preferred Skills:
- Strong analytical and probing skills.
- Customer-centric approach with excellent problem-solving ability.
- Ability to work on flexible shifts (including weekends).
Documents to Carry:
- 3 copies of an updated resume.
- 3 passport-sized photographs.
- Original Aadhar card and 2 photocopies of Aadhar card.
Important Notes:
- Shifts: Flexible shifts, including weekends.
- Genpact is an equal opportunity employer.
- No fees will be charged for applying or participating in the hiring process.
This is an excellent opportunity for freshers to kick-start their career in customer service with a global leader!
