Walk-in Drive – Non-Voice Process (Freshers) | Cognizant – Chennai

 Company Introduction

Cognizant is a leading global IT services and Business Process Management (BPM) company delivering customer experience, digital operations, and back-office solutions to Fortune 500 clients. With a strong presence in India and worldwide, Cognizant provides excellent career opportunities for fresh graduates to start their journey in customer support and operations roles.

 Walk-in Drive Overview

• Role: Non-Voice Process – Customer Support

• Experience: Freshers

• Batch Eligible: 2024 & 2025 Graduates

• Openings: 160

• Employment Type: Full-Time, Permanent

• Industry: BPM / BPO

• Department: Customer Success, Service & Operations

• Salary: Not Disclosed

 Job Location

Chennai – Sholinganallur (ELCOT SEZ)

 Interview Details

• Date: 20th February

• Time: 9:30 AM – 12:00 PM

Walk-in Venue:
Cognizant Technology Solutions (CTS)
SEZ Ave, ELCOT SEZ,
Sholinganallur, CKC,
SDB-1 Ground Floor (Right Wing – ODC),
Chennai, Tamil Nadu

Contact Person: Lydia

 Job Role & Responsibilities

• Handle customer queries via email/chat (non-voice)

• Provide accurate information & resolutions

• Maintain service quality & response timelines

• Update customer records in internal systems

• Coordinate with internal teams for issue resolution

 Eligibility Criteria

• Any Graduate

• 2024 & 2025 pass-outs eligible

• Freshers welcome

• Good communication skills required

• Interest in customer support roles

 Shift & Work Details

• Night shift flexibility required

• Work From Office role

 How to Apply

• Walk in directly with updated resume

• Carry ID proof & educational documents

• Reach venue within reporting time

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